Privacy Policy

Introduction

We are committed to protecting your privacy. We will only use the information you provide us lawfully, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We promise not to sell or pass on your data to any partner organisations or third parties.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a 'cookie' file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern

  • To store information about your preferences, and so allow us to customise our site according to your individual interests

  • To speed up your searches

  • To recognise you when you return to our site

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Donations and payments

Where we use a secure online payment facility for donations, you will enter a secure payment gateway to handle all aspects of your payment transaction before entering your credit/debit card details.

Payment servers use SSL techniques to encrypt all card details in transit between your computer and the server. Thereafter card information is held only on highly secure servers and we do not have nor need to have access to it.

As such your card details will not be passed to us but only processed confidentially and securely for the current transaction.

Storing your personal data

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of this information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To provide you with information about our charity, services, events or appeals that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • To allow you to participate in interactive features of our service, when you choose to do so.

  • To notify you about changes to our services.

We may also use your data to provide you with information about our charitable activities, events and appeals which may be of interest to you and we may contact you about these by post, telephone, or email.

If you are an existing supporter, we will only contact you by electronic means (email) with information about activities and appeals similar to those you have previously supported or shown interest in.

If you are a new supporter, we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data.

Disclosure of your information

We may disclose your personal information to third parties:

In the event that Worcester Street Kitchen merges with or transfers its operations to another charitable organisation, in which case we may disclose your personal data to the relevant party.

If thewsk.org.uk or substantially all of its assets are acquired by or transferred to another organisation, in which case personal data held by it about its supporters will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Worcester Street Kitchen, our supporters, beneficiaries, or others.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.

Under the UK GDPR, you also have the right to:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing your personal data

  • Request transfer of your personal data

  • Withdraw consent at any time

Our site may, from time to time, contain links to and from the websites of our partner organisations and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to your information

The UK GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the legislation. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

Contact details

You can contact Worcester Street Kitchen by email at worcesterstreetkitchen@gmail.com